Most of my learning over the past quite a few years has been through on-line interaction with fellow travellers on this road through life, well, that or frantically scanning “help” files to find the magic bullet that will solve my problem.
I guess the big difference …

I’m just starting on a consultancy contract to completely update the national occupational standards for the UK travel and tourism industries. Those standards will become the new basis for the National Vocational Qualifications (NVQs) in the industry so it is important to get them right …